Frequently Asked Questions

1. How long will it take to process and deliver my order?

All orders are processed within 1–2 business days (Monday to Friday). Shipping typically takes 5–7 business days, so you can expect to receive your order within 6–9 business days from the time of purchase.

2. What is your return policy? Who covers the return costs?

We accept returns within 30 days of delivery. If the item you received is defective or incorrect, we will cover the return shipping cost. For all other return reasons (e.g. change of mind or wrong size), the customer is responsible for return shipping.

3. Do you deliver worldwide?

At the moment, Avina-Style.com only ships within the United States. However, we are considering international delivery options in the near future.

4. Which payment methods does Avina-Style accept?

We accept secure payments via Visa, MasterCard, and American Express.

5. Is my payment information secure when ordering from Avina-Style?

Yes, absolutely. We use industry-standard SSL encryption to protect your payment information. Our systems are continuously monitored and updated to maintain the highest level of security.

6. Can I change my delivery address after placing my order?

If your order has already been processed or dispatched, we’re unable to change the shipping address. Please make sure to double-check your address before completing your order.

7. How quickly will my return be processed?

Once we receive and inspect the returned item, we will process your refund within 7 business days. A confirmation email will be sent once your refund has been issued to your original payment method.

8. What if I receive a defective or damaged item?

If your order arrives damaged or defective, please email us at info@avina-style.com within 48 hours of delivery and include clear photos of the damage. We’ll quickly arrange a replacement or refund and cover the return shipping costs.

9. How can I track my order?

Once your order has shipped, you’ll receive an email with your tracking number. You can use our tracking page to stay updated on the delivery status of your order.

Contact Information

Website Name: Avina-Style.com
Company Name: Life Luxe LLC
Contact Form: Click Here
Phone: +1 304 396 7097
Address: 3140 W. Main Street, Riverton, Wyoming 82501, USA
Customer Service Hours: Monday to Friday | 9:00 AM to 5:00 PM GMT