Shipping Policy

We're committed to delivering a smooth and transparent shipping experience for our customers. You'll find the key shipping details below:

• Free U.S. Shipping: All orders within the United States qualify for free shipping.
• Order Cutoff Time: 10:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
• Order Processing: 1–2 business days (Monday to Friday).
• Transit Time: 5–7 business days (Monday to Friday).
• Total Delivery Timeframe: Expect delivery within 6–9 business days.

Shipping Range

Where We Ship: We currently deliver throughout the United States.

Coming Soon: We're actively reviewing expansion to international destinations for future availability.

Shipping Costs

Within the United States: Enjoy free standard shipping on every order, with no minimum spend required.

No Extra Charges: All applicable fees are clearly displayed during checkout, ensuring no surprises.

Order Processing Time

Standard Processing: All orders are processed within 1–2 business days, Monday through Friday.

Order Cutoff: Orders placed after 10:00 PM GMT will be processed on the subsequent business day.

Weekend Orders: Purchases made on weekends will be processed on the following business day.

Transit Time

Delivery Estimate: Standard shipping typically takes between 5–7 business days.

Business Days: Deliveries occur from Monday to Friday.

Important Note: Estimated delivery times may vary due to location, weather conditions, or courier delays. Please allow up to 9 business days for total delivery.

Shipping Process

Courier Service: We partner with trusted logistics providers to ensure safe and timely delivery of your orders.

Shipment Protection: All packages are insured. If your order is lost or damaged in transit, please contact our customer support immediately for assistance.

Eco-Friendly Packaging: We endeavor to use sustainable, recyclable materials whenever possible to minimize our environmental impact.

Tracking Instructions

Shipping Confirmation: Upon shipment of your order, you'll receive an email containing detailed tracking information, including the courier’s name and your tracking number.

Track Your Order: You can easily monitor your shipment's progress via our dedicated tracking page.

Need Help? For any tracking-related inquiries, please reach out to our support team through our contact page.

Missing Items Procedure

Reporting Timeline: If an item is missing from your package, please notify us within 7 days of receiving your delivery.

Resolution: Our team will promptly work to send a replacement or issue a refund, based on your preference.

Return Policy

Return Window: You may return eligible items within 30 days of delivery.

Return Conditions: Returned items must be unused, undamaged, and in their original packaging. Please note that personalized items cannot be returned unless they are faulty.

Return Shipping Costs: If the item is defective or not as described, we will cover the return shipping cost. For all other returns (e.g., due to personal preference), the customer is responsible for the return shipping fees.

Refunds: Refunds are processed within 7 business days after we receive and inspect the returned item. The amount will be credited to your original payment method.

Restocking Fee

No Restocking Fee: We don't charge any restocking fees for returned items.

Return Delivery Costs

Defective or Incorrect Items: If your item arrives damaged, defective, or not as ordered, you won't be charged for return shipping.

Customer-Initiated Returns: If you're returning an item due to personal preference (e.g., wrong size, changed mind), you will be responsible for the associated return shipping costs.

Contact Information

Website Name: Avina-Style.com
Company Name: Life Luxe LLC
Address: 3140 W. Main Street, Riverton, Wyoming 82501, USA
Email: info@avina-style.com
Phone: +1 304 396 7097
Contact Form: Click here
Customer Service Hours: Monday to Friday | 9:00 AM to 5:00 PM GMT